Returns & Warranty
Returns & Warranty
At MILODIAGNOSTICCENTER, we are committed to providing high-quality tableware and dining essentials along with reliable customer support. If you are not completely satisfied with your purchase, our Returns & Warranty policy is designed to provide a simple and convenient solution.
Return Policy
We accept eligible returns within 30 days of the delivery date.
To qualify for a return:
- Items must be unused and in their original condition.
- Products must include original packaging and accessories.
- Items must not have been damaged, modified, or used improperly.
Please contact our customer support team before sending any return to receive return instructions.
Return Process
To request a return, please provide:
- Order number
- Product name
- Reason for return
- Photos of the item if there is any damage or issue
Once your return request is reviewed and approved, our team will provide further instructions.
Refunds
After the returned item has been received and inspected, MILODIAGNOSTICCENTER will process your refund.
Refund details:
- Approved refunds will be issued to the original payment method.
- Processing times may vary depending on your payment provider.
- Original shipping costs may not be refundable unless the return is caused by an error on our part.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please provide your order details and clear photos of the product so our team can quickly review the issue and offer an appropriate solution, including replacement or refund options.
Warranty Policy
Most products purchased from MILODIAGNOSTICCENTER are covered by a limited warranty against manufacturing defects under normal use.
The warranty covers:
- Manufacturing defects
- Material quality issues
- Product defects caused during production
The warranty does not cover:
- Damage caused by improper use or handling
- Accidental breakage
- Normal wear and tear
- Damage caused by unauthorized modifications
- Products used outside their intended purpose
Tableware Care Recommendations
To help extend the life of your dining products:
- Follow the care instructions provided with each item.
- Avoid sudden temperature changes for glass or ceramic products.
- Use appropriate cleaning methods for different materials.
- Store products carefully to prevent scratches or damage.
Customer Support
If you have any questions about returns, exchanges, or warranty services, please contact MILODIAGNOSTICCENTER through our Contact Us page. We are dedicated to providing dependable service and ensuring a satisfying shopping experience for every customer.